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What does my ticket entry include?

All tickets are general admission and get you access to the breathtaking view of 3.5 million lights with 10 fantastic themed areas, a light maze, numerous vendors, light shows, s'mores and visits with Santa Claus!*

*NOTE: Additional charge for photos with Santa. Santa will be available for photos through Saturday, December 23rd.


Is there food available?

Yes! A variety of food choices will be available, as well as holiday-themed drinks and concessions throughout the concourse. 


Can I walk around more than once?

Yes! Once you're inside, you may stay as long as you'd like!

 

What are the hours of the event?

Sunday - Thursday 
6 p.m. - 9 p.m.  (last entry @ 8:30 p.m.)

Friday - Saturday
6 p.m. - 10 p.m.  (last entry @ 9:30 p.m.)

Thanksgiving, Christmas Eve, Christmas Day, New Years Day

6 p.m. – 10 p.m.

New Years Eve

6 p.m. - 12 a.m.

12 a.m. - Fireworks

Are dogs allowed?

With the exception of service dogs, all other dogs are allowed only on our select Lights & Leashes dates (11/19, 11/26, 12/3, 12/10, 12/17)

 

Can I buy tickets online?

Mobile ticketing has been implemented for all events. Fans are encouraged to purchase online and in advance of event date for ease of entry and to save on day of event pricing. Our Regions Bank Ticket Office at Constellation Field is available to accommodate any ticketing issues and will be open for in-person purchases on day of event. 

 

Can I buy a ticket at the box office?

Fans are encouraged to purchase online and in advance of event date for ease of entry and to save on day of event pricing; however, the Regions Bank Ticket Office here at Constellation Field will be open for in-person purchases on day of event.

NOTE: All ticket sales are final. No exchanges or refunds will be issued.

 

Where can I book a hotel that's close by?

See nearby hotels and book now at Visitsugarlandtx.com!

 

What is the rain policy?

In the event that an event is canceled due to inclement weather, we will immediately update our website and social media as soon as we have information. Weather can change quickly, so be sure and stay tuned to these channels for any and all updates! If no further updates are posted, no further changes to event time have been made.

Certain areas of the stadium may remain closed due to inclement weather, particularly heavy rain and/or lightning. A specific answer as to which areas will be closed or which areas remain open is not possible because varying degrees of inclement weather cause different effects on different areas. We make every effort to reopen the entire ballpark as quickly and safely as possible.

In the event that the event is officially cancelled, you will be able to exchange your ticket to any remaining 2023 Sugar Land Holiday Lights date (based on availability, no refunds will be issued). In order to do this, simply hold on to your ticket and bring it to the Regions Bank Ticket Office here at Constellation Field when you have picked out a new date.

Will Santa be there?

Yes! Santa will be available every night through December 23rd.

 

Can I bring in strollers or wheelchairs?

Yes, we allow both.

 

Is there a discount for military, seniors, or large groups?

Yes, military receive a $2 ticket discount on all nights (with proof of military ID in our ticket office) and seniors are discounted on select Tuesdays. Large group pricing (15+) is offered every night (prices vary). Full promotional schedule and further information can be found on our site HERE or by hitting the 'Tickets' tab.

 

How do you become a vendor?

Complete this application and send it in with payment. Registration form and payment must be received by November 13th. VENDOR APPLICATION

Is there a charge for parking?

No, parking is FREE!

Is there assigned seating?

All tickets are general admission. While this is a walk-through event, we do have several areas around the ballpark for guests to sit down, relax and enjoy the show.

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